One late night, we had a check-in of a family of parents and two small kids at approximately 11 PM. They were tired due to the long journey and told us that they had very little food along the way. Our team took note of this; the kitchen was requested to prepare some snacks at once, also some milk and tea for the family. All this was sent to their room before they entered. The family was absolutely thrilled to find food in their room, when they entered. Touched by this hospitality, they exclaimed, “Food never tasted so good!”